Do you need information about the Family Law Courts?
The Family Law Courts’ National Enquiry Centre (NEC) is the entry point for all telephone and email enquiries about family law court matters in the Family Court of Australia and the Federal Magistrates Court of Australia.
The NEC can assist with:
- information about how to apply to court
- procedural information about your case
- general information about family law forms, fact sheets and other publications
- copies of divorce orders, and
- general information and help signing up to the Commonwealth Courts Portal, including eFiling
Although staff are available to assist on a range of matters, they cannot give you legal advice. If you require legal advice, you should contact a lawyer through:
- legal aid
- community legal centre, or
- a private law firm.
NEC opening hours
8.30am to 5.00pm ~ Monday to Friday
NEC contact details
Phone: 1300 352 000 (except WA)*for individuals living in WA contact the Family Court of Western Australia
TTY/voice calls: Contact the National Relay Service on 133 677
For Speak & Listen calls contact 1300 555 727
International: +61 2 8892 8578
Fax: Please contact a family law court registry
Email: enquiries@familylawcourts.gov.au
NOTE: The email service cannot be used to file any court documents.
Address
Family Law Courts
National Enquiry Centre
GPO Box 9991
Parramatta NSW 2150
There are services available to help families deal with separation issues without going to court. If you are affected by family relationship or separation issues and do not have a case before the Court, call the Family Relationship Advice Line on 1800 050 321 or visit www.familyrelationships.gov.au
* For further information or to get paper copies of this document sent to you, call 1300 352 000, or visit a family law registry near you.